Warranty Policy
Warranty Policy – Love Rejects
At Love Rejects, we believe refurbished products deserve a second life without compromising on quality. That’s why each of our devices is carefully tested, cleaned, and restored before being shipped.
1. Warranty Period
All our products come with a limited 180-day warranty starting from the date of receipt.
2. What the Warranty Covers
Our warranty exclusively covers functional defects under normal use, such as:
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Hardware issues (screen, buttons, charging ports, speakers, etc.)
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Software malfunctions that prevent normal use of the device
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Battery defects that significantly impair normal autonomy
3. What the Warranty Does Not Cover
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Damage caused by misuse (drops, water, shock, improper handling)
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Normal wear and tear (e.g., gradual battery performance decrease over time)
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Repairs or modifications performed by unauthorized third parties
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Accessories (cables, chargers, headphones, cases, etc.), unless otherwise specified
4. How to Claim Warranty Service
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Contact us at innotechproservice@gmail.com with your order number, a description of the issue, and photos/videos if possible.
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We will assess the situation and send you a return label if the warranty applies.
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After inspection:
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If the issue is covered → repair, replacement, or full refund depending on availability.
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If the product is functional or not covered → it may be returned to you, and shipping fees ($18–$23 depending on your region) may apply.
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5. Processing Times
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Returns are generally processed within 5–10 business days after we receive the device.
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Refunds are issued via the same payment method used at the time of purchase.
6. Special Notes (Marketplaces)
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If the purchase was made through Best Buy, Walmart, or Reebelo, the policies of these platforms may apply in addition to this warranty.
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In all cases, Love Rejects remains responsible for inspecting and refurbishing the products.
1000
+
Second-Chance Products
10000
+
kg CO₂ avoided
