Warranty Policy

Warranty Policy – Love Rejects

At Love Rejects, we believe refurbished products deserve a second life without compromising on quality. That’s why each of our devices is carefully tested, cleaned, and restored before being shipped.

1. Warranty Period

All our products come with a limited 180-day warranty starting from the date of receipt.

2. What the Warranty Covers

Our warranty exclusively covers functional defects under normal use, such as:

  • Hardware issues (screen, buttons, charging ports, speakers, etc.)

  • Software malfunctions that prevent normal use of the device

  • Battery defects that significantly impair normal autonomy

3. What the Warranty Does Not Cover

  • Damage caused by misuse (drops, water, shock, improper handling)

  • Normal wear and tear (e.g., gradual battery performance decrease over time)

  • Repairs or modifications performed by unauthorized third parties

  • Accessories (cables, chargers, headphones, cases, etc.), unless otherwise specified

4. How to Claim Warranty Service

  1. Contact us at innotechproservice@gmail.com with your order number, a description of the issue, and photos/videos if possible.

  2. We will assess the situation and send you a return label if the warranty applies.

  3. After inspection:

    • If the issue is covered → repair, replacement, or full refund depending on availability.

    • If the product is functional or not covered → it may be returned to you, and shipping fees ($18–$23 depending on your region) may apply.

5. Processing Times

  • Returns are generally processed within 5–10 business days after we receive the device.

  • Refunds are issued via the same payment method used at the time of purchase.

6. Special Notes (Marketplaces)

  • If the purchase was made through Best Buy, Walmart, or Reebelo, the policies of these platforms may apply in addition to this warranty.

  • In all cases, Love Rejects remains responsible for inspecting and refurbishing the products.
ILoveRejects in numbers
01

1000 +

Second-Chance Products
02

10000 +

kg CO₂ avoided
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E v e r y   p u r c h a s e   m a k e s   a n   i m p a c t

More than
0 %
Of tech is not recycled
Buying a refurbished products avoids up to
0 %
of CO2 emissions compared to new
More than
0 %
Of tech is not recycled
Buying a refurbished products avoids up to
0 %
of CO2 emissions compared to new