Bose Ultra Open Earbuds
All our products are thoroughly inspected and graded. Here is what each condition means.
Condition Description
Condition Description
Condition Description
Condition Description
Condition Description
Conditions
Color
Your device and a compatible charging cable.(Please note: Wall power adapter is not included).
Includes a 180-Day Limited Warranty
We stand behind our reconditioned electronics. If you experience any covered hardware issues within your first 180 days, we have you covered. For more information, please visit our Warranty Page.
| Feature | Detail |
|---|---|
| Design / Style | Open-ear cuff design — clips onto the outer ear (does not go inside ear canal) |
| Audio | Bose OpenAudio technology with Immersive Audio mode |
| Connectivity | Bluetooth 5.3 |
| Battery Life | Up to 7.5 hours playback per charge Standby up to 48 hours Charging case provides up to 19.5 extra hours (≈2.5 recharges) Quick charge: 10 minutes = 2 hours playback |
| Water Resistance | IPX4 (sweat and splash resistant) |
| Weight & Dimensions | Earbud: ~6 g each Case: 65 × 27 × 49 mm, ~57 g |
| Microphones | Adaptive mic system with noise reduction for clear calls |
| Special Features | Auto-Volume adjustment Immersive Audio with head tracking Customizable button shortcuts SimpleSync pairing with Bose speakers and soundbars |
| Supported Codecs | SBC, AAC, aptX Adaptive (Snapdragon Sound with compatible devices) |
| Limitations | No Active Noise Cancelling (ANC) Lower bass than closed in-ear designs Some sound leakage at high volume |
ADD A PROTECTION PLAN
- Covers accidental damage plus product breakdowns.
- Fast Repairs or Replacements.
- Fast and easy service with online claims + over-the-phone support.
Bose Ultra Open Earbuds
Conditions
Color
Pick Your Grade,Lock In Your Savings.
From "Brand New" to "Fair," we've graded our gear to fit your budget. Whether you want a flawless finish or don't mind a few scratches for a better deal, you're always getting premium performance.
Frequently Asked Questions
What are the processing and delivery times?
Order processing: 0–1 business day (orders placed before 1 p.m. are processed the same day).
Estimated delivery:
QC / ON: 1–3 business days
Rest of Canada: 3–7 business days
Remote regions / territories: 7–12 business days
Weekends & holidays: no shipping.
Tracking: a tracking number is sent by email as soon as your order ships.
Parcel delivery: by default, no safe drop (Do-Not-Safe-Drop).
What is your warranty?
- Refurbished products: 180 days parts & labor
- Accessories/chargers: 30 days
What the warranty covers
- Hardware defects or functional failures not caused by external damage
- Abnormal battery issues (e.g., unusually low autonomy or charging defects)
What is not covered
- Accidental damage (drops, liquid), loss/theft, cosmetic damage, third-party software/apps
- Normal wear and tear (micro-scratches, gradual battery decline)
- Water resistance/IP rating not guaranteed after refurbishment
Returns & DOA
- If the item arrives defective (DOA): replacement or refund within [30 days]
- Return shipping costs are covered by us if the product is defective; otherwise, they are the customer’s responsibility
How to make a claim
- Write to innotechproservice@gmail.com with your order number + model/serial number (IMEI/serial)
- Attach photos/videos of the issue; remote diagnostics may be performed
- We’ll offer the best solution: repair, equivalent replacement, or refund if no stock is available
Typical timelines: [1–3 business days] for diagnosis after receiving the item
💡 Tip: Keep the packaging and accessories during the warranty period.
Which shipping carriers do you use?
Default: Canada Post for all shipments
Service interruptions (e.g., strike): we will switch to UPS or Purolator to minimize delays
PO Boxes: delivered only via Canada Post (UPS/Purolator do not deliver to PO Boxes)
Tracking & delivery: tracking number provided; by default, parcels are delivered with Do-Not-Safe-Drop
Note: certain options/timelines (e.g., signature requirement) may vary if we switch carriers; we will notify you if this applies
Do you ship to remote regions/territories and PO Boxes?
PO Boxes: Yes, but only via Canada Post
Remote regions & territories (YT, NT, NU, northern QC, etc.): Yes — typical delivery time is 7–12 business days
Tracking & security: All shipments include a tracking number; by default, parcels are delivered with Do-Not-Safe-Drop
Our other rejects
No products found
30-Day Risk-Free Trial
Change your mind? No problem. Send it back within 30 days for a full refund. We make returns as easy as the purchase.
Real Human Support
Stuck with a question? Our Montreal-based team is here to help you via chat or email. No bots, just tech lovers helping tech lovers.
Electronic Waste, Zeroed
Every "Reject" you save is one less device in a landfill. Premium tech, lower carbon footprint—that's a win-win.