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ILoverejects
Sony WH-1000XM5
Regular price
$274.99 CAD
per
Conditions
Hurry, only 4 items left in stock!
The condition of our rejects
Open Box: The product is like new. It has been opened but never used, or only used very briefly. It may be a customer return or a display item.
Excellent: The product has been minimally used and is in near-perfect condition, with micro-marks barely visible.
Good: The product shows moderate signs of use but remains fully functional.
Fair: The product has noticeable cosmetic wear but works properly.
Main advantages
30+ checkpoints: functionality, ports, screen, audio, cameras
Cleaned, disinfected, and securely data-wiped
Battery and autonomy tested and compliant with our standards
What’s in the box
Refurbished device with essential compatible accessories
Shipping & Returns
Free shipping • 30-day returns
| Feature | Detail |
|---|---|
| Headphone Type | Over-ear, closed-back dynamic |
| Driver Unit | 30 mm, neodymium magnet |
| Impedance | 48 Ω (1 kHz, when powered on with cable) / 16 Ω (when off, with cable) |
| Frequency Response | 4 Hz – 40,000 Hz |
| Sensitivity | ~102 dB/mW |
| Bluetooth | Version 5.2 |
| Supported Codecs | SBC, AAC, LDAC (Hi-Res) |
| Noise Cancelling | Active Noise Cancellation (ANC) with 2 processors + 8 microphones; Ambient / transparency modes |
| Multipoint | Yes (connect to 2 devices simultaneously) |
| Battery Life | Up to 30 hours with ANC on |
| Charging | Approx. 3.5 hours full charge |
| Quick Charge | 3 minutes → ~3 hours playback |
| Power Input | DC 5 V / 1.6 A (USB), supports USB PD |
| Operating Temperature | 0 °C to 40 °C |
| Weight | Approx. 250 g |
| Controls | Touch sensor panel on ear cup (tap, swipe) + physical buttons |
| Microphones | 8 microphones (4 beamforming for calls + 4 for ANC) |
| Other Features | Speak-to-Chat, Auto NC Optimizer, Spotify Tap (button shortcut), wear detection, app customization |
| Carrying Case | Hard shell case (lays flat design) |
| Cable Operation | Supported via included audio cable (mic not active when wired) |
Sony WH-1000XM5
Regular price
$274.99 CAD
per
Sony WH-1000XM5
Conditions
Tested and verified
Free shipping
180 days warranty
FAQ
What are the processing and delivery times?
Order processing: 0–1 business day (orders placed before 1 p.m. are processed the same day).
Estimated delivery:
QC / ON: 1–3 business days
Rest of Canada: 3–7 business days
Remote regions / territories: 7–12 business days
Weekends & holidays: no shipping.
Tracking: a tracking number is sent by email as soon as your order ships.
Parcel delivery: by default, no safe drop (Do-Not-Safe-Drop).
What is your warranty?
- Refurbished products: 180 days parts & labor
- Accessories/chargers: 30 days
What the warranty covers
- Hardware defects or functional failures not caused by external damage
- Abnormal battery issues (e.g., unusually low autonomy or charging defects)
What is not covered
- Accidental damage (drops, liquid), loss/theft, cosmetic damage, third-party software/apps
- Normal wear and tear (micro-scratches, gradual battery decline)
- Water resistance/IP rating not guaranteed after refurbishment
Returns & DOA
- If the item arrives defective (DOA): replacement or refund within [30 days]
- Return shipping costs are covered by us if the product is defective; otherwise, they are the customer’s responsibility
How to make a claim
- Write to innotechproservice@gmail.com with your order number + model/serial number (IMEI/serial)
- Attach photos/videos of the issue; remote diagnostics may be performed
- We’ll offer the best solution: repair, equivalent replacement, or refund if no stock is available
Typical timelines: [1–3 business days] for diagnosis after receiving the item
💡 Tip: Keep the packaging and accessories during the warranty period.
Which shipping carriers do you use?
Default: Canada Post for all shipments
Service interruptions (e.g., strike): we will switch to UPS or Purolator to minimize delays
PO Boxes: delivered only via Canada Post (UPS/Purolator do not deliver to PO Boxes)
Tracking & delivery: tracking number provided; by default, parcels are delivered with Do-Not-Safe-Drop
Note: certain options/timelines (e.g., signature requirement) may vary if we switch carriers; we will notify you if this applies
Do you ship to remote regions/territories and PO Boxes?
PO Boxes: Yes, but only via Canada Post
Remote regions & territories (YT, NT, NU, northern QC, etc.): Yes — typical delivery time is 7–12 business days
Tracking & security: All shipments include a tracking number; by default, parcels are delivered with Do-Not-Safe-Drop
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